Amy Herman

The same candidates are running now that ran four years ago, but the whole world has changed.

Everything in the world has changed.

The candidates have changed.

The world has changed.

And the ability to articulate nuance and detail is very important.

It's very important in medicine.

It's important in law enforcement, in crime scenes.

It's important in

you know the study of space and looking at missiles it's important in every field and most people are not very good at articulating detail and nuance so i've discovered over the last 20 years which is why i have so much work to do because people realize it is important the so what is a big one

It's not so much about looking closely, it's thinking about not only what do you see, but what aren't you seeing?

And that's a big part of my program when I'm teaching.

It's called the pertinent negative.

How do we articulate what we're not seeing, what we're not hearing?

so as an example here are two examples i can give you as part of the so what so if you're evaluating someone's performance in the office say they come in for their evaluation you have to tell them what they did well but you have to tell them what they didn't do well because they can't fix it unless you tell them what didn't happen so in one of my exercises i'll say to a group of special operations forces okay tell me everything you see in this picture and tell me what you don't see

And they say, well, how do we know what we don't see?

Tell me what's missing.

Tell me what's not there.

Tell me what you expect to be there and is not.

And the practical example I can give you is for anyone who's a parent, you know that what your children don't say to you is just as important as what they do.

what they didn't tell you about their day at school, what they didn't tell you about the test.