Amy Scott

speaker
372 appearances 2 recordings 1 series first heard Mar 2026 last heard 19 Mar

Amy Scott’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
2 · Mar OctJan 26AprJulnow

Recordings per month over the last 12 months — 2 in all, peaking in Mar 2026 with 2.

Appearances

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My name is Beth Scott, and I am the director of case management at the Patient Advocate Foundation, and we are located in Hampton, Virginia.
I'm actually a surgical tech by trade.
I worked at a doctor's office for 20 years where I did lots of surgery authorizations.
I realized that I really couldn't help the patient as much as I wanted to, and I didn't really know what happened to that patient after surgery.
So I came here in 2015, helping patients with insurance denials, appeals, and I've just really loved being able to help the patient more.
We're in demand now probably more than ever, especially with all the changes that have happened with health care and premiums that are outrageous.
And in this time that I've been here, resources have gotten fewer and far between and mostly since COVID.
Sometimes we don't know where to start with a patient when they have so many needs.
So when you get sick, you have to think there's more than just the sickness.
There's a lot of other things.
What am I going to do with my kids?
Who's going to pay for food?
Who's going to take me to my treatment?
So do we focus just on the rent and finding them a grant, which is few and far between?
Or do we try to look what's going to be able to help them in the long run?
Is there premium assistance out there for their children?
Type of disease, for example.
Do they have a plan that we could maybe find a supplement plan?
Could the patient benefit from being on Medicaid if they're disabled?
And we do have to be very honest that, you know, sometimes we may not be able to resolve all of their problems because the resource is not out there.
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