Anupreet Singh Lamba
๐ค SpeakerAppearances Over Time
Podcast Appearances
Most of our competitors do, like per user per month kind of a limit.
We don't have that.
So we give you a pool of credits.
You can decide to use as many per user as you want.
You might want, say, 10 of your users to not export at all because they can just view everything on the platform and do their research while five sales of people would need exports to CRMs or to CSVs.
So that's totally fine with us.
We actually don't.
We don't piecemeal our product.
We don't like to.
So we like to give the full blown platform to everyone that comes on board.
The reason being that we see organic upsells and organic renewals when someone is getting success out of the platform.
And in our case, success is directly related to revenue.
So if they are making revenue using our platform,
uh they will definitely upsell they will definitely renew so for us giving them everything that they need to you know get to those revenue goals is our motto and we don't limit them to the extent of features that they can use on the platform honor free teach us about churn right so when you look at your gross revenue churn over the past 12 months what was it
We've seen 110% as our NRR.
So mostly we've seen that if there is around 10, 20% companies that are churning, against that we're able to upsell around 30%.
So, so far we've been maintaining a pretty healthy NRR so far.
We've been in the business only for the last two, three years.
So it's very early to kind of predict the churn rates annually, but we're doing pretty fine so far.
We did.