Arvind Jain
speaker
456 appearances
1 recordings
1 series
first heard Jul 2026
last heard 11 Jul
Arvind Jain’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
Because I think it's hard to compete with free.
Good question.
I think it's early to tell that, but Microsoft is formidable.
So if we look at our experience as we go and prospect, I think we hear this answer more often that, well, we are a Microsoft customer and we already have, we're getting co-pilot.
And so therefore, it doesn't make sense for them to consider us.
We do hear that.
And we hear that more often than we don't hear from somebody that, oh, I've embraced one of the lab products and therefore there's nothing else that I'm going to do.
Yeah.
I would say that there is pockets of value realization today.
For example, take customer support as a vertical.
I think there it was easy to measure productivity.
You could actually say that in your company, your support agent resolves 10 cases a day, and now they're able to do 12 because of AI.
So you could see that in a very concrete measure of productivity increase.
And that's a use case, you know, where AI is actually pretty good because a lot of like, you know, that time that is spent by the support teams is about reading knowledge and then summarizing it to your customers.
Yeah.
So there are definitely areas where there is clear value realization and enterprises are feeling good.
Some other ones are more complex.
Like for example, I think the majority of the AI spend right now is on coding.
And you know that the coding as a practice has changed.
Like most developers now actually use AI to write code.
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