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Ben Cesario

👤 Speaker
245 total appearances

Appearances Over Time

Podcast Appearances

The Daily
Ticketmaster’s Big Loss in Court

There was one who worked in Florida, one in Virginia.

The Daily
Ticketmaster’s Big Loss in Court

And it's these two guys exchanging private Slack messages, bragging about how they're overcharging people for things like parking, for VIP ticket upgrades.

The Daily
Ticketmaster’s Big Loss in Court

They say we're gouging people.

The Daily
Ticketmaster’s Big Loss in Court

They call fans so stupid.

The Daily
Ticketmaster’s Big Loss in Court

They use that explicit language.

The Daily
Ticketmaster’s Big Loss in Court

And in the most amazing one, one of them said, we're robbing them blind, baby.

The Daily
Ticketmaster’s Big Loss in Court

Yeah.

The Daily
Ticketmaster’s Big Loss in Court

If you ever have that thought, if you work at a company, do not put that in a Slack.

The Daily
Ticketmaster’s Big Loss in Court

That's exactly what they did.

The Daily
Ticketmaster’s Big Loss in Court

And it was a terrible embarrassment for Live Nation.

The Daily
Ticketmaster’s Big Loss in Court

And actually, one of these guys was on the stand.

The Daily
Ticketmaster’s Big Loss in Court

He'd been promoted.

The Daily
Ticketmaster’s Big Loss in Court

He's now actually at a senior position at Live Nation.

The Daily
Ticketmaster’s Big Loss in Court

He apologized profusely, and I'm sure he was encouraged to say this, but he pointed out he was not following company policy by doing those things.

The Daily
Ticketmaster’s Big Loss in Court

I think they were totally persuasive to the jury because when they came back with their verdict,

The Daily
Ticketmaster’s Big Loss in Court

It was a very complicated form that they had to go through and answer questions.

The Daily
Ticketmaster’s Big Loss in Court

Altogether, it was around 100 questions, and they got really into the weeds about the market definitions and was it shown that there was an anti-competitive effect on the marketplace and all that kind of stuff.

The Daily
Ticketmaster’s Big Loss in Court

And they answered yes, yes, yes, yes, yes, every question that was presented to them.

The Daily
Ticketmaster’s Big Loss in Court

They answered yes.

The Daily
Ticketmaster’s Big Loss in Court

So there's absolutely no wiggle room or inconsistency in it.