Ben Taylor

I don't care if you articulate that in a very kind of austere AI-driven way that you're very clear this is a generated response. Empathy is a layer below that veneer of conversation. engaging and having this interaction know and identify my problem. And that to me is empathetic by action, not by language. That's way more important.

I don't care if you articulate that in a very kind of austere AI-driven way that you're very clear this is a generated response. Empathy is a layer below that veneer of conversation. engaging and having this interaction know and identify my problem. And that to me is empathetic by action, not by language. That's way more important.

So if you're focusing on how you're building out AI, if you've got limited resources and you're building a chatbot, you're building something for

So if you're focusing on how you're building out AI, if you've got limited resources and you're building a chatbot, you're building something for

So if you're focusing on how you're building out AI, if you've got limited resources and you're building a chatbot, you're building something for

responsiveness or agentic that is trying to help somebody for whatever the problem is, and you're focusing engineering resources and time towards the interaction layer, the way it speaks, the way it talks, the way it looks, I think that's less important than how accurate is the response that it's giving, no matter how it's communicated.

responsiveness or agentic that is trying to help somebody for whatever the problem is, and you're focusing engineering resources and time towards the interaction layer, the way it speaks, the way it talks, the way it looks, I think that's less important than how accurate is the response that it's giving, no matter how it's communicated.

responsiveness or agentic that is trying to help somebody for whatever the problem is, and you're focusing engineering resources and time towards the interaction layer, the way it speaks, the way it talks, the way it looks, I think that's less important than how accurate is the response that it's giving, no matter how it's communicated.

And people will think of that as an engineering problem and they won't think about it from the empathetic layer, but I mean, what is you're not from the South, right? Not originally.

And people will think of that as an engineering problem and they won't think about it from the empathetic layer, but I mean, what is you're not from the South, right? Not originally.

And people will think of that as an engineering problem and they won't think about it from the empathetic layer, but I mean, what is you're not from the South, right? Not originally.

No.

No.

No.

So what is the old phrase? Bless her heart.

So what is the old phrase? Bless her heart.

So what is the old phrase? Bless her heart.

Right.

Right.

Right.