Benedikt Oehmen
speaker
156 appearances
3 recordings
1 series
first heard Dec 2024
last heard May 2025
Benedikt Oehmen’s voice in public audio — every appearance, attributed to the second.
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Appearances
Because we look at where are we right now? Where is it actually that I want to go in the future? What are the challenges in between? And who do I have to become to, as a consequence of being that person, I will overcome these challenges in my way. And that's then where being open comes in.
And we put systems and habits into place to become that person, our future selves that will overcome all these challenges that we currently face one step at a time. And the beautiful thing here is it's a different road for everybody, but it's always the same framework.
And for me, I saw it really work in my work with my former team and colleagues, being kind to them and myself saying, hey, this is a difficult position we are finding ourselves in. It's okay to take time to process it. Once you're in a good position to talk about it, let's be present and see where you are right now, where do you want to go and what can we do right now to help you get you there?
And then in the being open part, we put specific trainings and certifications and actions into place that you can do little by little to build towards that goal. And it's not that overwhelming anymore. And you'll find a new job simply as a consequence of putting that behavior into place. So that is what the big three are all about and how they work for me in a professional life.
It's also then how I build my business. Hey, being kind to myself, it's the first time creating a business. I'm going to make a lot of mistakes and that is okay. Mistakes are just mistakes. learning in disguise in the end. So looking forward to making them because I will learn a lot from them.
And then looking at if I want to be at that space and have a successful company for myself and a successful business, What does that look like and what are the steps that will get me there? And right here, right now, what are the first steps I can start taking?
And then being open to putting systems into place for myself to do a little bit every day to become that person who then has that successful business. Talking about the book that how I tested my thesis saying, hey, I've never written a book before. I always wanted to, but it was always too scary. I just discovered the big three. Let's try it with this book.
And what happened is I reframed I want to write a book into I want to become an author. And an author is just somebody who writes a little bit every day. So I started with five minutes. Five minutes became 10, 15, two hours, three hours a day. And after three months, the book was done. The first proper draft was done. And it was like realizing, wow, it really works.
Like I broke down this super demanding and challenging and threatening goal. Like it was still there, the end goal of writing a book. But since I reframed it to I'm becoming an author now and I'm doing a little bit every day, it just accumulated with time and developed as a consequence. And there I saw success.
I'm onto something because the big three did not only work for myself at work and creating my company, but also creating this big milestone achievement of actually writing a book. And that's where I then doubled down and said, this is awesome.
This is what I want to bring to the world and help people overcome their own challenges and achieve their own goals using this framework that not only works for your career development, but also for your personal development and other goals you may have in your life.
Hello. Thanks so much for having me. I'm feeling very honored among all your distinguished guests to be here.
Okay, sure. Sounds great. So I'm born in Germany, close to Cologne and Dusseldorf, so in the western part of Germany. In 2001, I moved to Heidelberg to study physics. And did my bachelor's degree there in physics and asked myself, what do I actually want to do with this? Once like in real life.
And my brother made me aware that Blizzard, which was one of my favorite gaming companies or Z, my favorite company of all times when it comes to games at the time and still is. He said, hey, they're looking for support staff for the Game Master, for the in-game customer support. That's all.
Let's take a semester off of physics and see how the real world looks like working for a real company in France, close to Paris. And so I sent my CV, I had an interview and said, awesome, when can you come? And then basically took the semester off, started at Blizzard. I loved it so much that from the half year I was taking off originally, that quickly became one year.
Then I changed from customer support to community management and communications. And then I stayed for 17 years total instead of a quick semester and then going back.
Okay, so I started in customer support, so basically helping players in our premier game at that point, World of Warcraft, if they had any issues in-game. Then I quickly transitioned into community and communications, where the team that I worked in is the linchpin between the community and the game developers in the States. It's like they're communicating back and forth.
We try to get the game closer to the players, but also understand the players' needs better to feed that back to the developers, especially for the European market and the seven languages that we were looking after. I really loved that part because for me, succeeding together, that's where my heart beats.
And it was in this position we were responsible for making sure that together with the community, we were creating the most awesome gaming experiences for all players. And that really fascinated me. I loved it. And that's why I gravitated to it so strongly. As I stayed in the team, I became more and more experienced with the subject matter.
I started training other new community managers that joined us for different games and different languages. So I naturally grew into a managerial position, whereas then later on, I had my own team of seven people for the seven different languages that we were looking after and I helped them do the jobs that I did in the past but for their specific language communities.
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