Bernard Slowey

And that shows how easy this product is, because if you think about Salesforce, right, it's a massive B2B enterprise, hundreds of products. You know, it's complicated. And we launched on October the 11th. So it was just over, I think we were four and a half weeks that we got it up and running and we launched it on our help portal, which was pretty incredible.

I've been in, you know, I worked for Microsoft for 15 years. I worked for GitHub. I've been in lots of technology companies. And to get something like this launched so quickly just showed the flexibility in the product.

I've been in, you know, I worked for Microsoft for 15 years. I worked for GitHub. I've been in lots of technology companies. And to get something like this launched so quickly just showed the flexibility in the product.

I've been in, you know, I worked for Microsoft for 15 years. I worked for GitHub. I've been in lots of technology companies. And to get something like this launched so quickly just showed the flexibility in the product.

Here you go, Mr. Benioff. You're a great example for you now. No, we did tell people we were doing it. I felt like we were the perfect use case. I think service is a great use case, right? Because there's a clear ROI, right? It's like, hey, if we can have customers solve with this agent, then, you know, more of them are getting the solution, what they need, et cetera.

Here you go, Mr. Benioff. You're a great example for you now. No, we did tell people we were doing it. I felt like we were the perfect use case. I think service is a great use case, right? Because there's a clear ROI, right? It's like, hey, if we can have customers solve with this agent, then, you know, more of them are getting the solution, what they need, et cetera.

Here you go, Mr. Benioff. You're a great example for you now. No, we did tell people we were doing it. I felt like we were the perfect use case. I think service is a great use case, right? Because there's a clear ROI, right? It's like, hey, if we can have customers solve with this agent, then, you know, more of them are getting the solution, what they need, et cetera.

So you're seeing a lot of companies as they look at these agents, service is kind of the number one use case. And it's not to say there's like marketing's use cases, sales, there's hundreds of other ones, but I think companies are kind of honing in on like, okay, service is something where I could really see this thing having an impact.

So you're seeing a lot of companies as they look at these agents, service is kind of the number one use case. And it's not to say there's like marketing's use cases, sales, there's hundreds of other ones, but I think companies are kind of honing in on like, okay, service is something where I could really see this thing having an impact.

So you're seeing a lot of companies as they look at these agents, service is kind of the number one use case. And it's not to say there's like marketing's use cases, sales, there's hundreds of other ones, but I think companies are kind of honing in on like, okay, service is something where I could really see this thing having an impact.

And so that's why I felt we should be, you know, my leader, Jim wrote, I know you had on the show before, he always challenges us on to be customer zero, you know, use our own products, be a showcase for our own products so that I can go talk to customers and say, here's how we're using it. Here's the mistakes we made. Here's the impact we're seeing from it.

And so that's why I felt we should be, you know, my leader, Jim wrote, I know you had on the show before, he always challenges us on to be customer zero, you know, use our own products, be a showcase for our own products so that I can go talk to customers and say, here's how we're using it. Here's the mistakes we made. Here's the impact we're seeing from it.

And so that's why I felt we should be, you know, my leader, Jim wrote, I know you had on the show before, he always challenges us on to be customer zero, you know, use our own products, be a showcase for our own products so that I can go talk to customers and say, here's how we're using it. Here's the mistakes we made. Here's the impact we're seeing from it.

And so we really wanted to be the customer zero of agent force. That was our goal.

And so we really wanted to be the customer zero of agent force. That was our goal.

And so we really wanted to be the customer zero of agent force. That was our goal.

Totally. Totally.

Totally. Totally.

Totally. Totally.

Yeah, it's interesting. So like if I reflect back to that, like I was so nervous and like I was so nervous, like I had major anxiety because this was like it's going to be available for people to use. And, you know, once people have access to something, they're going to tell you what they think about it. And so we went live. We started small, actually.