Bill Neumann

speaker

3,691 appearances 25 recordings 1 series first heard Mar 2026 last heard 15 Aug

Bill Neumann’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 25 in all, peaking in Apr 2026 with 8.

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Group Dentistry Now Show: The Voice of the DSO Industry · The AI Graveyard: Why DSOs Are Burying Money in Unused Technology — and How to Stop It. Dental Cyber Watch Live Episode 3 · 14 Jun 2026 podcast

some best practices around that.

Think I think that's a great point.

When you look at AI and Gary I'm sure you can touch on this more, but you've got

You're typing in information and and some of it is benign and and would be fine for not only it be to be out there, but then for chat to learn and then teach everybody else, right?

Or share that information with everybody else.

But to your point, Matt, what happens if you put in your your secret sauce for your DSO?

Now a year later, somebody else is starting up a competitor.

in the same market and all your information is out there and well guess what?

chat or Claude has learned from what you've given it and can now share that with everybody.

And there are ways of course to protect that and keep that internal, but I don't know how many people understand how to do that yet.

Or and like you said, you have one rogue employee and maybe there's no nothing malicious, but they just don't like Claude and they use chat and they use the free version and all of a sudden it's out there.

Well, you know, Gary, you touched on something.

You talked about how you really believe, and I I do too, that it's gonna drastically change how I think a lot of things, probably everything, right?

How businesses operate.

But if we stick to dentistry, there are a lot of solutions out there now in the market, right?

There's a lot, overwhelming amount of solutions, I think.

I touched on this when we was introducing the topics we were gonna discuss today, this design backward building.

Forward strategy that we learned about from Andy Farina, who was teaching a leadership class at uh destination DSO.

And can you talk a little bit about this?

Cause this I think leads into that.

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