Billy Hann

speaker

641 appearances 2 recordings 2 series first heard Apr 2026 last heard 2 Jul

Billy Hann’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.

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The Business Post Podcast · Ep 19: Billy Hann, Dublin Bus chief executive - The Business Post Podcast with Daniel McConnell and Peter O'Dwyer · 2 Jul 2026 podcast

business to customers.

550,000 customers on a daily basis want to tell me how we're performing.

So it's very, very much different than what I was doing before that.

Yeah, the fleet itself is getting close to 1,200 vehicles at the moment.

Staff numbers around 4,500 overall, around 3,350 drivers.

So it's growing all the time and it's grown to meet the demand for public transport.

so it's quite a large operation 130 routes we've about 80-85% of the market share go ahead Ireland have the rest of it 15-24 hour routes nobody else is providing 24 hour routes in the city but Dublin Bus and we're implementing the various different phases of Bus Connects as I said earlier so we're on our 7th phase at this stage so all's going fairly well from that perspective so it's a big organisation and complex so you've a lot of people looking to you to kind of show direction leadership all that kind of stuff when you go in you know and you see a structure that's

When I went in within 13 days, I was brought into a joint Oireachtas committee meeting, right?

And that said it all, to be honest with you.

And the reason we were brought in, it was quite justified.

We had issues with reliability.

We had issues with regards to punctuality and performance around that.

So, you know, what I started to see in my first number of months working in there was very much reflective of what was going on in the joint Rockets committee.

So I had a lot to change, to be honest with you.

And so what I did was I developed a strategy, an organizational strategy initially, built it from the top down and the bottom up.

So a lot of stakeholder engagement at all levels of the organization.

customers, DOT, boards, chairs, the whole lot.

We took input from a lot of different stakeholders and we landed on a strategy called Evolving for Tomorrow.

But the key part for me in Evolving for Tomorrow was developing a very, very simple and clear purpose, right?

So when people are developing strategies, they like to talk about mission and vision and everything else.

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