Billy Hann

We should see the piloting of that system a little bit later this year, probably in September.

The current one is our own system and each operator have their own tracking system.

The new system which will go in later this year and into next year is a TFI, National Transport Authority system, and that will serve all operators.

So there's two situations for ghost buses normally, Pat.

One of them is when you're standing at the bus stop, nothing is on your RTPI or your real-time passenger information, and it arrives.

That tends to be a failed transponder on the bus itself.

The one which you're talking about can be for a different reason altogether, and it can be for a number of reasons.

So it's counting down on the RTPI.

You're expecting it to come, and it doesn't arrive.

It could be that the bus driver has gone sick at very, very short notice and hasn't turned up.

If that's the case, we should be cancelling that on the system.

Yeah.

And it should be removed from the RTPI.

But that's not done in a timely manner.

And I think that the title real-time passenger information is a little bit misleading because it's not quite real-time.

So if you think about it, if a bus leaves a depot and you're standing on a bus stop 45 minutes away, it needs a countdown to know when it's actually going to be there.

So there is issues around that.

And look, you know, if you look at last week, there would have been plenty of people with the protests last week standing at bus stops and we had to divert those buses from the city because of the issues going on.

Those RTPIs would have been telling those passengers that there's a bus arriving because we had so many to cancel.

So they're the sort of issues we're trying to deal with on a daily basis.