Billy Hann
๐ค SpeakerAppearances Over Time
Podcast Appearances
The Stone Throne is a really, really interesting one because what we tend to do there is your Safer Journeys team aren't necessarily going to crack that nut.
But we do a lot of work with the communities, particularly in various different areas where we do have problems with councillors, with the community activists.
And that's why we use those community leaders to try and address those issues.
No better place for issues like that to be addressed from within the community itself.
And the councillors help us with that as well.
And look, stones have to come from somewhere, right?
So it's important if there is building sites around the areas that they're maintained properly as well.
But we would have spare buses in the fleet, which we can roll out for those particular situations.
But going back to what you said earlier, if we feel that our customers and our drivers are in danger from stone thrown, and we have had pellet gun attacks as well, we will withdraw it for a number of hours.
If we feel the issue is resolved, we'll put that service back into operation that day.
However, if it continues, we withdraw it for a full 24 hours, then reassess it.
And if everything's okay, put the service back into operation.
The famous ghost buses, the bane of our lives as bus operators, Pat.
Look, the reality is the bus operation is getting better.
It's getting more reliable.
It's getting more punctual.
And we've put a hell of a lot of work into that.
The system which we're operating on, it still is 15 years old.
As I've said before, the NTA have signed a contract to replace that system.