Billy Hann

Good morning, Pat.

It's great to be here.

And look, what we're trying to do is create a more comfortable journey for our customers and for our employees as well.

I've been on the show before talking about our Safer Journeys team when we actually introduced it.

We did have four security guards at that time operating on ourselves.

Teams of two.

Teams of two, so six in total.

So we now have two working on the north of the city, two on the south side and two in central Dublin.

And it's been reasonably successful.

Pat, it's not a silver bullet, which we said it would have been.

We said that at the time.

And the reality is when I look at the number of incidents in 2025, we're about 1,044 versus 1,054 the previous year.

But we've carried more passengers.

So the rate is actually reducing.

That's very, very true.

And that's why we introduced that onto the service.

Now, look, we do have the Transport Security Force being stood up by this government and they're in the process of doing that at the moment.

So that will help also.

We get the whole range of antisocial behaviour pat on our services of that 1044 I mentioned earlier.

Some very, very minor in nature, some quite serious up to full assault, as you mentioned there.