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Brad Palmer

๐Ÿ‘ค Speaker
112 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Oh yeah.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

We have above a million in MRR.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

No, we're not.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Uh, we're approaching it nicely.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Um,

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

One other really interesting stat about us is measured across all our customers, and we have an incredible variety of customers in terms of management styles and kinds of companies, size of companies.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

We're hitting 85% employee participation measured across everyone, the good and the bad.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

11% of our customers actually get 100% employee participation.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

So those numbers are monthly numbers.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

It's somebody coming in and doing something useful.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

That's what we use from a marketing perspective because that's your best chance of finding something you can benchmark against too.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

It's a bit of a conspiracy in the industry.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

People don't normally mention those numbers because they're usually under 10%.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Most internets have less than 10% of their employees using them.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Yeah.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Or the other one that's really common is there's some trick that you have to log in to get your paycheck or something.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

These are voluntary logins for people actually doing something like this thing.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

So we track that in a whole lot more detail, uh, and profile out with our customers as we work and coach them.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

Um, that varies from customer to customer.

SaaS Interviews with CEOs, Startups, Founders
919 SaaS: A More Engaging Slack Passes $500 Customers, $7m Raised

We've got an AT&T reseller, um, that is completely transformed their company on our platform.