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Bradley Jacobs

๐Ÿ‘ค Speaker
162 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

And then when the growth starts to trail off is when you need to go to adjacent customer segments.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

So the other thing I will say that we're thinking through is how do we increase the LTV of a customer, right?

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

So if the average customer is paying 50 bucks a month, could we have them paying $200 a month by adding- What is your LTV right now, would you say?

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

It's about $1,000.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

But again, it's a bit of a guess just because we're still... You need to really see years worth of churn to... Yeah, you're guessing the customer is going to stay with you for 20 months on average, conservatively.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

That's right.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

And look, they do pay for other things.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

We have affiliate links to whether the LLC formation, health insurance, things like that, even mortgage lenders.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

And we do have our tax and bookkeeping offering as well.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

But I think for us, it's about adding so much more value that they're happy to pay $200 a month versus just getting that many more customers paying $50 a month.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

We raised a few hundred grand.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

That's not bad.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

And definitely don't regret it.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

I mean, it allowed me to hire a badass engineer and get a design firm and build the software.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

There's no way I could have built the software with totally... So what is that?

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

Yeah.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

I mean, it was my network, if I'm going to be honest.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

It's like I had a good pedigree working at Uber.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

I had launched a number of business lines at Uber, had a good network.

SaaS Interviews with CEOs, Startups, Founders
$500k in ARR with team of 4 helping consultants manage their business with SaaS dashboards

And I set that cap and I fought for it.