Brandon Bruce

So whereas there's a lot of companies that are really focused just on the individual needs of salespeople, we can serve the full sales team as well as support as well as customer success.

And so we really are able to get our, you know, our hooks into organizations and serve them.

So they're on one tool.

So we have a lot of customers that will,

onboard a new customer-facing employee and give them a license of Salesforce, a license of Outlook or Gmail, and a license of Serious Insight, and they're up and running.

But we compete with companies like an InsideSales.com, like a Yesware, other folks that are in the sales acceleration space.

So net negative turn.

So we always add more seats than we lose.

You know, the primary reasons and for those listeners in the SaaS business, they'll probably nod their heads.

And for those that are unfamiliar with SaaS, you know, one of the main reasons is simply the credit card number changes.

So we have folks that are... Damn expiration date.

that are really focused on just following up on getting a new credit card and getting it updated.

So, you know, churn is something that all of us in the SaaS business really focus on because we want to minimize that.

And that's the magic of recurring revenue is getting it to come back next year.

You know, lately we've added that new tier, the $29 tier for the closer plan, which is already very popular.

We'll be adding some higher end tiers coming up here over the next few months as well.

So there's gonna be some upgrade opportunities for existing customers that are demanding more functionality.

So our product team is hard at work on that.

We're also doing more on the customer success side.

So there's a lot of companies that really want to figure out how to get the most out of Salesforce, how to maximize their workflows, get the most out of this really powerful platform.