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Brandon Bruce

๐Ÿ‘ค Speaker
224 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

And so we're doing more on the onboarding and services side as well.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

Yeah.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So, so we're four years into it.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

We didn't do a lot of LTV calculations early on because we weren't sure, you know, how long customers were going to stay with us.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

Thankfully they stay with us for awhile.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So our LTV right now, uh, is between 700 and $5,800.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

Um, you know, cost of customer acquisitions about 85 bucks.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So, you know, we're able to recover our, our CIC pretty fast.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

Uh, so CIC meaning cost of customer acquisition, customer acquisition cost.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

No, we do very little in the way of ads.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

We do find retargeting to be valuable for us.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

We've certainly tried a lot of different types of advertising, but our best spend has been on events as well as partner marketing.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So we have a network of over 350 consulting partners as well as some resellers.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

And so we do a lot of co-marketing, webinars, web-based events, and in-person physical events with those folks as well.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So we've got 20 folks on the engineering team, broadly speaking.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So those are engineers, product designers, product managers.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

And then on the sales side, we have about 20.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

And then the balance are customer success and support.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

So there's about 10 folks there.

SaaS Interviews with CEOs, Startups, Founders
Cirrus Insight Is Doing $640k in MRR (Dec 2015) With Much Bigger Plans EP 226

And then, you know, give or take seven folks, eight folks on the marketing team.