Brent Cagle

speaker

2,705 appearances 14 recordings 3 series first heard Sep 2023 last heard 28 May

Brent Cagle’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 4 in all, peaking in May 2026 with 1.

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Charlotte Council Committee Discussions · Council Committee Discussions on 2025-09-02 5:30 PM - Sep 02, 2025 · 2 Sep 2025 meeting

And the operator doesn't have to state anything because we acknowledge that stating something may put them or others in jeopardy. voice-verified

Those are there for them. voice-verified

What we find when you pull over voice-verified

let's say it's a verbal altercation between two passengers. voice-verified

Those verbal altercations, and we've talked about fights that occur on the bus, a lot of those fights start with a verbal altercation that escalates. voice-verified

When an operator pulls over and opens the door and says, this bus is not moving till this altercation stops. voice-verified

What normally happens is the altercation stops and or one of the people exits the bus. voice-verified

And so again, that is a best practice, that is a standard protocol. voice-verified

Rather than allowing that altercation to continue stop after stop, you give an opportunity to break voice-verified

that cycle, if you will, that's going on and tends to escalate. voice-verified

But there are instances where that is not the appropriate thing to do and operators have those tools at their disposal to immediately have Lee and his team on scene to assist them. voice-verified

Historically we have not. voice-verified

And so as we talk about transit policing and how we work in collaboration, this is something that Lee and the CATS security team, Eric, has identified as another tool that will help us and CMPD, not just CATS, work together better. voice-verified

There are jurisdictional voice-verified

issues, and I'm not an attorney, so I don't want to get into all of the details, but there are jurisdictional issues that our employees, as well as CMPD, run into between the CATS properties and other off-property areas, and so this will help us better manage that. voice-verified

It will also give us better ability, specifically in the south end, voice-verified

to work and collaborate with CMPD along the rail trail and other areas that connect those platforms but are not specifically the platforms. voice-verified

We also have jurisdictional issues at bus stops. voice-verified

Those are, again, another area. voice-verified

So again, the mutual aid agreement, so let me say this, security is not one thing. voice-verified

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