Brené Brown

Yeah, it does.

And I think so many people still see kindness as a sign of weakness when they don't recognize what they should realize is it's a source of strength.

But to your point, that strength doesn't always show up right away.

It's something that...

that it's like an investment in building... It's an investment in building a cohesive team and culture in the long run.

But you can't expect an immediate payoff.

Like, I was kind to you today, and therefore you played better tonight?

Maybe.

Maybe not.

Do you have a better season knowing that there's somebody on your team who has your back?

Probably.

Oh, God.

Yes.

That is actually... That is not...

I don't think that's a probably.

That is the 3C model, closeness, commitment, and complimentary skills.

That's research.

I think you just hit on research.

Well, I'm just thinking also the absence of kindness is in some ways, I'm thinking about the well-documented pattern that bad is stronger than good.

Having an abusive or toxic coach or teammate may do more harm even than the upsides you get of somebody being unusually kind and caring.