Brian Burton

I'm not sure exactly. He had one on his head. Okay. And he'd show the gutters how they were installed, and he'd circle everything through the picture.

I'm not sure exactly. He had one on his head. Okay. And he'd show the gutters how they were installed, and he'd circle everything through the picture.

permission to do what you're there to do ask if you're parked okay that kind of thing we actually find out if all decision makers are present in that's what i was going to ask too so what happens if obviously i'm married my wife is uh not here and she you know when it's something that is above a certain amount we like to get to we like to make those decisions

permission to do what you're there to do ask if you're parked okay that kind of thing we actually find out if all decision makers are present in that's what i was going to ask too so what happens if obviously i'm married my wife is uh not here and she you know when it's something that is above a certain amount we like to get to we like to make those decisions

That is brilliant because I think one of the main things that we don't do is we're really skipping that step a lot of the time.

That is brilliant because I think one of the main things that we don't do is we're really skipping that step a lot of the time.

Getting it in the beginning and making sure we're getting that person on the phone.

Getting it in the beginning and making sure we're getting that person on the phone.

And that's just a little bit more of a no fear tenacity.

And that's just a little bit more of a no fear tenacity.

Is there a threshold that you say like over $3,000 that you need that other person? Like if it's just...

Is there a threshold that you say like over $3,000 that you need that other person? Like if it's just...

Okay. Got it. My wife. Yep. Your wife would. Okay, cool. And then we just move on. Or if they, if they say something along the lines of, you know what? I can pretty much tell you if I want to get this or not. Cause quite frankly, I would make that a decision without calling Brie or anybody else.

Okay. Got it. My wife. Yep. Your wife would. Okay, cool. And then we just move on. Or if they, if they say something along the lines of, you know what? I can pretty much tell you if I want to get this or not. Cause quite frankly, I would make that a decision without calling Brie or anybody else.

Well, what I hear sometimes is I brought my Cadillac into the dealership and I walked away spending five grand and my husband will have a shit fit. If like, they're more worried, especially the wife, but she's usually, she's the one at home during And I know it's a new society and different things are happening, new times, but she doesn't want to make that decision.

Well, what I hear sometimes is I brought my Cadillac into the dealership and I walked away spending five grand and my husband will have a shit fit. If like, they're more worried, especially the wife, but she's usually, she's the one at home during And I know it's a new society and different things are happening, new times, but she doesn't want to make that decision.

And so what I do is I call the husband up and I say, listen, I want to let you know, you got a really nice garage door, a beautiful home. Your wife has been absolutely phenomenal. She even offered me Iced Tea, and I really appreciate that. It's hot out today. Just want to let you know, panels are in great condition. Your rails look great. So I always start out with a few compliments.

And so what I do is I call the husband up and I say, listen, I want to let you know, you got a really nice garage door, a beautiful home. Your wife has been absolutely phenomenal. She even offered me Iced Tea, and I really appreciate that. It's hot out today. Just want to let you know, panels are in great condition. Your rails look great. So I always start out with a few compliments.

Then I'll say, here's some stuff that really scares me. Really not good condition. It's not safe. And here's what I'd like to do, Mr. Burton. I'll leave these old parts here so you can inspect them when you get home. And if you don't think they're completely wore out, the cycle life is gone on these. Then I'll come back on my own time and reinstall the old parts.

Then I'll say, here's some stuff that really scares me. Really not good condition. It's not safe. And here's what I'd like to do, Mr. Burton. I'll leave these old parts here so you can inspect them when you get home. And if you don't think they're completely wore out, the cycle life is gone on these. Then I'll come back on my own time and reinstall the old parts.