Brian Kelly

speaker

423 appearances 1 recordings 1 series first heard Jul 2026 last heard 2 Jul

Brian Kelly’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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Morning Brew Daily · The Points Guy: Airlines Make More Money Selling Miles Than Flying Planes · 2 Jul 2026 podcast

It's a Harvard business, you know, case study today.

No, no.

I want to hear about this.

They ran out of metal story.

I don't know.

Yeah.

It was so popular.

I knew, you know, Chase, the Sapphire Reserve blew up the industry in that how lucrative it was.

Triple points on travel and dining when it launched in 2016, 100,000 point bonus.

Chase points were really valuable, you know, one-to-one transfers to Hyatt, to United, to all these really rich partners.

And

so many people got the card that Chase ran out of metal.

So there was a population of people that were getting a plastic card.

And part of it's called in the industry, the plunk factor.

Now we all use our digital payments, but in 2016, if you got your hands on the Sapphire card, at that point, Platinum, they also switched to metal after everyone else was getting into metal.

But the Sapphire card, it was the cool card to get, triple points on dining.

I mean, it was the cultural moment.

So there was a small portion of people that got the plastic card and they

They were livid.

Low plunkability, yeah.

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