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Brigham Dickinson

👤 Person
260 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Oh, yeah.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Oh, yeah.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Any Hour?

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Any Hour?

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Well. Stay tuned. There's some really great things going on for Any Hour. Here's the interesting thing about Any Hour is that they have a solid group of leaders on their team. And you may not get the kind of – I don't know. You might not get a – When Any Hour wants to buy you, they might not have the highest bid, right?

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Well. Stay tuned. There's some really great things going on for Any Hour. Here's the interesting thing about Any Hour is that they have a solid group of leaders on their team. And you may not get the kind of – I don't know. You might not get a – When Any Hour wants to buy you, they might not have the highest bid, right?

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

But the support that they provide more than makes up for that, especially if you plan on staying inside your organization. Right. So that's been my experience with them. And, of course, Dustin is one of the main guys I know there.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

But the support that they provide more than makes up for that, especially if you plan on staying inside your organization. Right. So that's been my experience with them. And, of course, Dustin is one of the main guys I know there.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

He's extremely talented. And talk about connected. Oh, that guy. He's incredibly connected.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

He's extremely talented. And talk about connected. Oh, that guy. He's incredibly connected.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah, but, yeah, they're doing great. Any Hour is a great PE group.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah, but, yeah, they're doing great. Any Hour is a great PE group.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah, they need it. They need it. In many cases, I call it cheap therapy. They need that one-on-one attention. They need to be able to share with somebody. And, you know, the Power Selling Pros team, our culture is phenomenal. We have a phenomenal team. That will take great care of your people and help them feel extremely, extremely special.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Yeah, they need it. They need it. In many cases, I call it cheap therapy. They need that one-on-one attention. They need to be able to share with somebody. And, you know, the Power Selling Pros team, our culture is phenomenal. We have a phenomenal team. That will take great care of your people and help them feel extremely, extremely special.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

In fact, if we've got a few more minutes, I'll tell you one more story. Yeah, no, we've got plenty of time. So Tom Howard – approached me last year at Pantheon, since we were talking about him a minute ago.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

In fact, if we've got a few more minutes, I'll tell you one more story. Yeah, no, we've got plenty of time. So Tom Howard – approached me last year at Pantheon, since we were talking about him a minute ago.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

And he said, hey, Brigham, you know all this technology that's coming out for technician recording? I said, yeah. And he said, what are you going to do with that? And I said, well, what should I do with that? I asked him the right questions, right? And he said, look, everything that you've been doing for CSRs with their communication skills, the technicians can use. Yeah.

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

And he said, hey, Brigham, you know all this technology that's coming out for technician recording? I said, yeah. And he said, what are you going to do with that? And I said, well, what should I do with that? I asked him the right questions, right? And he said, look, everything that you've been doing for CSRs with their communication skills, the technicians can use. Yeah.