Brittany

So they just had to turn their patients over to the hospital staff and they go to sleep or go back to clinic or go about their day. It never changed afterwards. So as much as I kept saying to Gina and Caitlin, the midwives have to go with the clients. Let's figure out a way. Let's do this. Let's do that.

So they just had to turn their patients over to the hospital staff and they go to sleep or go back to clinic or go about their day. It never changed afterwards. So as much as I kept saying to Gina and Caitlin, the midwives have to go with the clients. Let's figure out a way. Let's do this. Let's do that.

So they just had to turn their patients over to the hospital staff and they go to sleep or go back to clinic or go about their day. It never changed afterwards. So as much as I kept saying to Gina and Caitlin, the midwives have to go with the clients. Let's figure out a way. Let's do this. Let's do that.

That they'd say, well, we're on call and we have all these patients, which sometimes that was true. Gina and Caitlin. That was the other issue. It didn't matter if a patient was absolutely horrendously rude to my admin staff. It didn't matter. The midwives were already overworked and begging not to take any more clients. Gina and Caitlin said, we're taking them. Then the midwives were overworked.

That they'd say, well, we're on call and we have all these patients, which sometimes that was true. Gina and Caitlin. That was the other issue. It didn't matter if a patient was absolutely horrendously rude to my admin staff. It didn't matter. The midwives were already overworked and begging not to take any more clients. Gina and Caitlin said, we're taking them. Then the midwives were overworked.

That they'd say, well, we're on call and we have all these patients, which sometimes that was true. Gina and Caitlin. That was the other issue. It didn't matter if a patient was absolutely horrendously rude to my admin staff. It didn't matter. The midwives were already overworked and begging not to take any more clients. Gina and Caitlin said, we're taking them. Then the midwives were overworked.

And sometimes they would have to just send the patients to the hospital because they had another client in labor. They didn't care. Gina and Caitlin wanted the money. As the years went on after Caitlin and Gina moved out of clinic and their repeat clients kept having babies and they started seeking care elsewhere, both of them were very offended when this would happen.

And sometimes they would have to just send the patients to the hospital because they had another client in labor. They didn't care. Gina and Caitlin wanted the money. As the years went on after Caitlin and Gina moved out of clinic and their repeat clients kept having babies and they started seeking care elsewhere, both of them were very offended when this would happen.

And sometimes they would have to just send the patients to the hospital because they had another client in labor. They didn't care. Gina and Caitlin wanted the money. As the years went on after Caitlin and Gina moved out of clinic and their repeat clients kept having babies and they started seeking care elsewhere, both of them were very offended when this would happen.

Caitlin, more so than Gina, Caitlin did not like it at all. Oftentimes she would call them personally and try to convince them to come into care and let them know that if they did come into care, she or them both would do their prenatal care and their birth. Sometimes when she would promise them this, she would have whoever was on call show up to their birth.

Caitlin, more so than Gina, Caitlin did not like it at all. Oftentimes she would call them personally and try to convince them to come into care and let them know that if they did come into care, she or them both would do their prenatal care and their birth. Sometimes when she would promise them this, she would have whoever was on call show up to their birth.

Caitlin, more so than Gina, Caitlin did not like it at all. Oftentimes she would call them personally and try to convince them to come into care and let them know that if they did come into care, she or them both would do their prenatal care and their birth. Sometimes when she would promise them this, she would have whoever was on call show up to their birth.

And then whenever they were in active labor or nearing the end, Caitlin would show up, deliver their baby and then leave right afterwards. This was always very disappointing for the clients. I've spoken to a few of them that that happened to. This usually happened in Fort Worth, not Dallas, because that's where June and Caitlin did clinic.

And then whenever they were in active labor or nearing the end, Caitlin would show up, deliver their baby and then leave right afterwards. This was always very disappointing for the clients. I've spoken to a few of them that that happened to. This usually happened in Fort Worth, not Dallas, because that's where June and Caitlin did clinic.

And then whenever they were in active labor or nearing the end, Caitlin would show up, deliver their baby and then leave right afterwards. This was always very disappointing for the clients. I've spoken to a few of them that that happened to. This usually happened in Fort Worth, not Dallas, because that's where June and Caitlin did clinic.

But they were always disappointed that they were promised one thing and didn't get it. But we very rarely saw repeats at the end of my time there. We definitely had more upset clients towards the end than ever before. One of our previous employees that was office manager, and then we created a role for her, patient advocate. She wasn't in that role for very long.

But they were always disappointed that they were promised one thing and didn't get it. But we very rarely saw repeats at the end of my time there. We definitely had more upset clients towards the end than ever before. One of our previous employees that was office manager, and then we created a role for her, patient advocate. She wasn't in that role for very long.

But they were always disappointed that they were promised one thing and didn't get it. But we very rarely saw repeats at the end of my time there. We definitely had more upset clients towards the end than ever before. One of our previous employees that was office manager, and then we created a role for her, patient advocate. She wasn't in that role for very long.

She left about a year before me, maybe a little bit less. She was like, I can't do it. I can't handle all of these upset clients. She saw every single upset client. That was her job to deal with that and try and fix the problems. But it was getting worse and worse and worse.

She left about a year before me, maybe a little bit less. She was like, I can't do it. I can't handle all of these upset clients. She saw every single upset client. That was her job to deal with that and try and fix the problems. But it was getting worse and worse and worse.