Carol Bennett
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Appearances Over Time
Podcast Appearances
Great to talk to you, Trevor.
We are very busy.
You're quite right.
There is a lot happening in this space, and it is a really, really busy β you know, it's quite a progressive time when it comes to changes in the telco market.
Yeah, look, I think you're right, Trev.
Absolutely, you're right.
And I think this is an area that's playing catch up because look, telcos have for a long time been self-regulated.
They're not seen as an essential service under the law or under regulation.
And yet, as you know, we all need to access connectivity.
We need to be able to communicate for everything we do, whether it's accessing government services, educating our kids,
or accessing health services, work.
Everything we do now is reliant on this.
And yet we've got a system that has largely been overseen by a voluntary code by the industry.
And all of a sudden we've got this emerging, rapidly evolving technology that we all want to be able to access well into the future.
And we're playing catch up with the regulations, which is why so much is happening in the space at the moment.
Well, the government has been tasking ACMA with a whole lot of things.
So for instance, they're requiring that they now move away from this voluntary code of the industry for consumer protections and directly regulate the industry.
So that's an uplift.
They're mandating coverage maps so that the industry can't just say, look, you know, if you're out in this area, you've got coverage when you haven't.
They're mandating outage registers so that