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Two Blokes Talking Tech

EFTM: Samsung's Latest TVs, Action for Consumers on Telco and your calls!

17 Jun 2026

Transcription

Transcript generated automatically by AI and may contain errors.

Chapter 1: What simple phone options are best for the elderly?

3.845 - 14.673 Trevor Long

The EFTM Podcast. Talkback technology. Got a question about tech? Trev's here to help. Not sure what to buy? Ask Trev. Australia's number one talkback technology podcast.

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15.796 - 24.541

I was gobsmacked. I spoke to you on the Tuesday. Thursday afternoon, there's this lovely courier man at my back door with a parcel for me.

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24.721 - 41.947 Trevor Long

All I know is within 24 hours, mate, you had it sorted after five weeks of hell, raising hell. Mate, I can't thank you enough. Join the conversation. Head to EFTM.com and click Ask Trev. Helping Australians with tech questions for over 15 years.

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Chapter 2: How did Peter resolve his Hisense TV issue?

42.188 - 57.747 Trevor Long

The EFTM podcast with Trevor Long. Real Australians. Real questions every week. You can text Trev now. Thanks to Vodafone on 0477 657 657.

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68.932 - 84.407 Stephen Fenech

All right, and we're back in town. Great to be back. Great to have your company on the EFGM podcast. Thank you for listening. Thank you for downloading. And I think we missed a week, didn't we? Apologies for missing a week while I was at Cupertino. Or Coop, as they're now calling it. One of the Apple staff. I rang them while I was in London.

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84.427 - 89.932 Stephen Fenech

They said, I said, I don't know what time it is in Sydney. They go, I don't know. I'm in Coop. Cupertino, baby.

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Chapter 3: What regulatory changes are needed in the telco industry?

91.473 - 110.992 Stephen Fenech

That's what we'll call it from now on. Coop. Anyway, Cupertino. And look. I just want to say, the people that were on the trip were a bunch of... There was probably four or five people who'd never been to Apple Park before. And it was... Do you know what? It was fun to be the old guy. Back of a golf buggy being driven from one side of Apple Park to the other because it's a huge place.

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112.093 - 135.699 Stephen Fenech

And hearing these people just talk about the place like... Because they'd never been there before. And I'm like, oh my God. The things, the stories I could tell you. It's just such an amazing place. And I... I know my position in this industry and I'm grateful to have achieved the position that I have, but I also don't take for granted any of the opportunities I get.

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136 - 160.939 Stephen Fenech

And that doesn't matter whether that's going to London with Amazon or San Francisco with Samsung or being able to afford to go to CES with a team or take Stig with me to IFA or getting invited to Apple Park. I don't take it for granted at all. I love every bit of it. And I wish more people could see the things that I get to see. It's just such an amazing place.

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161.019 - 181.614 Stephen Fenech

So, yeah, don't take that for granted and love visiting there because it's just architecturally stunning. The landscaping is phenomenal. Amazing place. But we are back now, grounded by the EFTM office and studio. And as I look at the security cameras and realize, I've got some TVs for you folks. There's like two, three TVs downstairs.

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181.654 - 197.674 Stephen Fenech

I had a TV delivery just literally in between interviews earlier. There was a five-minute window and they arrived. It was perfect timing. It was funny because it was a TV from Sony and they were not couriers. I think they work for like Sony Service, so they also do deliveries. Anyway...

198.312 - 215.075 Stephen Fenech

One of the guys came in and he's like, Kogan, because there's a couple of Kogan TVs down there, one I've just reviewed and one I'm about to have on the Today Show for end of financial year. And there's also a bunch of other products down there from Kogan because I've got a winter warmer segment. So there's just a lot. And it was like he was talking down upon the brand.

215.095 - 219.601 Stephen Fenech

I'm like, dude, I know you work for Sony, but not everyone can afford a Sony, right?

Chapter 4: How is Samsung innovating with Micro RGB technology?

219.621 - 244.943 Stephen Fenech

Just calm down. So there's a lot to cover and a lot to get to over the weeks ahead. We've probably got a little – about a month now at home before we head away again. And weirdly, that event hasn't been announced yet, so I really don't think I can say what it is or where it is, even though it – It's widely understood. But anyway, I'm not going to break anyone's confidences.

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245.043 - 267.309 Stephen Fenech

But anyway, we're off again in July and then should be home for a month before we head to IFA in Berlin. Like the year is literally just clipping away at a rate of knots. Unbelievable. Because we've got Berlin at the end of August. We work on the assumption that Apple's phone event will be early September and then I've got my family arriving in the US for three or four weeks of holiday after that.

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267.409 - 290.057 Stephen Fenech

So... Yeah, there'll be a bit of a break near the end of the year because there's no way producer Rob can bank enough content that we can get through that. So you'll forgive a month or so of break in September-ish. On the EFTM podcast, Stephen and I are working pretty hard to make sure that we can fulfill the EV podcast and the movie podcast through that time.

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290.838 - 316.319 Stephen Fenech

And we'll do EFA and Apple iPhone event, Two Blokes Talking Tech. And then I assume we'll enlist the great help of Val Quinn from Gadget Guide to fill in on Two Blokes Talking Tech. for a couple of weeks while I'm away with my family. So there's a bit going on, and it's weird to think we're in June, but I'm talking about September, but that's the life we lead.

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316.339 - 317.902 Stephen Fenech

We've got to plan that far ahead with things.

Chapter 5: What are the benefits of Micro RGB over traditional TV technology?

318.744 - 338.633 Stephen Fenech

It's amazing how far your diary fills up, and it's been a long time since I had a day job, as you well know. It's been 10 years, but... I guess your diary filled up just as quick. You know, people wanting meetings and I would go to the Melbourne office and things like that of SBS. So your diary fills up and you get busy. But that's the joy of it. So big show coming up.

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338.673 - 353.43 Stephen Fenech

We've got a couple of things to talk about today. We've got your calls as always. A couple of calls to get through. One of them is a follow-up. But we also, we're going to talk TVs with Samsung. We're going to talk about RGB TV technology. We're going to talk about big screen technology in the Australian market.

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353.41 - 371.133 Stephen Fenech

And I've also obtained a good chat with Carol Bennett, the CEO of ACAN, the Australian Communications Consumer Action Network, because I've seen them talking a little bit about like the triple zero inquiries and universal mobile obligations and things like that.

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371.634 - 392.802 Stephen Fenech

So I want to understand where they're at and, you know, understand whether or not the Australian government is ready for the future of mobile technology. Think satellite, think triple zero. I just don't get the feeling that we're actually prepared or getting ready for it. Maybe we are. Maybe I'm just not aware of it. So we'll talk to Carol about that.

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392.902 - 406.941 Stephen Fenech

But most importantly, if you have a tech question and you want to join me at any point, send us a text, 0477 657 657. Send us a text or a WhatsApp message. Producer Rob will get those. We'll collate them. We'll get you on the show. And we'll have a good chat here on the AFTM podcast.

411.393 - 416.902 Trevor Long

Helping Australians with tech questions for over 15 years. The EFTN podcast with Trevor Long.

418.304 - 419.065 Stephen Fenech

Great to have your company.

Chapter 6: How does the Australian market compare in TV screen sizes?

419.746 - 426.938 Stephen Fenech

Lovely to hear from you. If you get in touch, 0477 657 657. Craig's on the line. G'day, Craig. G'day, Trevor. Mate, what can I do for you?

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428.251 - 456.148 Mike Lane

I'm just looking for some advice and help with my father who's 88. Yep. He's struggling with a phone. He obviously needs a phone. Yeah. Every phone he's had, he's either got frustrated with it, can't operate it because he's got early signs of dementia. Sure. His sisters have bought him numerous phones and they've been by the wayside. He's...

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456.23 - 481.695 Mike Lane

Recently, one of my sisters bought him a big key fame, which he actually liked. Yeah. Strangely enough, and I read the reviews on it, and they weren't negative, but his calls kept dropping out. Oh. So they returned the fame and got a refund back on that. And I happened to ring Telstra the other day, and I was frustrated again, which is always reaching out to you.

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483.736 - 507.391 Mike Lane

What could be, I said, was there any issues with the receptions? I know reception in his area is not always the best. Sure. And they said, well, actually, there's been an outage around the 24th of May, which they're still working on. So whether that had something to do with it or not, but in the meantime, he also suggested... some tick phone or something by Telstra.

507.591 - 515.638 Stephen Fenech

Right. So they're blue tick phones, basically, are phones that they've tested have the best ability to pick up reception. That's what a blue tick phone is.

515.799 - 520.823 Mike Lane

Is he in a regional area? No, he's metropolitan at Liverpool or Moorbank, actually.

520.843 - 539.599 Stephen Fenech

Mate, I don't think you need a blue tick phone. I think they just need to get on that bloody – they need to get over that network outage or they need to try a different network. But when you say the big button phone, do you know what it was? No. Or is that literally what it's called, Big Button Phone? That's what it's called, Big Button Phone. Big Button Phone Company, apparently. Ah, gotcha.

539.639 - 564.627 Stephen Fenech

Rightio. Well, look, I tell you this. If you like that one, then the one I would recommend is similar. And I think the Big Button Phone is from the Big Purple Phone people, so all respect to them. But one that I've tested and used and given advice to other people on and never heard a drama with is the Aspera. A-S-P-E-R-A. Aspera. You get them at Big W. Yep. It's $129, right?

Chapter 7: What challenges do telcos face regarding consumer trust?

588.978 - 604.465 Stephen Fenech

What I would say to you is I would consider whether or not another network is a better option for you. And if you buy a phone for $129... He's not going to be needing data, right? So just find the cheapest 12-month plan that you can get.

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605.006 - 610.033 Mike Lane

Well, he doesn't want – they've been all – both him and me mother have both been paying as you go.

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610.334 - 614.36 Stephen Fenech

Oh, mate, crazy money. Do you know what he's spending every month?

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615.462 - 622.032 Mike Lane

Not – as I said, they won't – I've tried to talk them into putting a landline back on. They won't do that because they don't make enough calls.

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622.072 - 622.412 Stephen Fenech

Yeah.

622.973 - 635.675 Mike Lane

But they're both elderly. They're both profoundly deaf. I recently bought him an amplifier because I'm sick of trying to ring him and either my mother's phone's on silent and dad just don't hear it.

635.695 - 636.657 Stephen Fenech

Yeah.

636.697 - 643.495 Mike Lane

So that's helped a little bit. Particularly if my mother's phone's off or down, it still rings, which is good.

643.735 - 662.496 Stephen Fenech

So the thing about a 12-month plan, so here's what I did for my mum. Obviously, I'm lucky I've got a bunch of crazy phones around, so I just gave my mum an Android. She's young enough, shall I say, to use a smartphone. She was all right with that. And then, mate, I just went and got a Boost Mobile SIM card. I paid $200 or $300, whatever it was, for the year in advance, and it's done.

Chapter 8: How can technology improve emergency services in Australia?

870.634 - 894.683 Stephen Fenech

Just send me a text 0477 657 657. We'll get you on the show and have a chat. But before that, I want to talk TVs. And I want to talk about, I mean, 2026 is probably the biggest changing point for TVs since the analog TV switch off, just because of the technologies that we are seeing launched across the market. So better someone else join me to talk about that than just me, Rabidon.

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894.703 - 897.649 Stephen Fenech

So from Samsung, Max Dupont is on the line. G'day, Max.

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897.629 - 898.812 Max Dupont

Good morning, Trevor.

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898.993 - 911.807 Stephen Fenech

Mate, lovely to talk to you. You live and breathe the TV market. Do you think this is like a fundamental year for TVs because of the shift in technology or is it just me that's seeing that?

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912.175 - 932.766 Max Dupont

No, absolutely. I mean, I think it's the first year where we see a major shift in TV technology. As you know, we've been a leader for 20 years in TV and 12 years for sound. And I think as part of being a leader and maintaining that leadership, it's important for us to continue pushing the boundaries and bringing new innovation on the market.

932.746 - 942.377 Max Dupont

Yeah, I think 2026 with the launch of micro RGB for us is one of those big steps that we've taken in recent years.

942.737 - 958.635 Stephen Fenech

I've talked a lot about the RGB, the micro RGB technology even before CES, but CES was kind of its fundamental launch and now it's in market in Australia. How do you describe it? You know, dinner party style, elevator pitch style. How do you describe RGB to people, micro RGB?

959.071 - 979.122 Max Dupont

Yeah, I think the best way I can describe it is it's the next evolution in backlit technology. So most TVs that are being sold or in use in Australia are your traditional QLED or mini LED TVs. Essentially, micro RGB takes it to the next level in terms of precision.

979.102 - 994.123 Max Dupont

Each LED behind your TV has a red, green and blue color on it and essentially gives you that next level of precision, but also much better accuracy and contrast.

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