Carol Bennett

One is a Senate inquiry into the outage that occurred back in October from Octus.

And there's another one, a government review of the whole ecosystem.

So there will definitely be some changes.

I think there's a broad recognition

from government and industry that there needs to be some uplift.

One of the things that ACAN has highlighted recently, which has been somewhat controversial, has pinned the fact that people are reporting that they're not getting through to triple zero when they call it.

So there needs to be more work done about the reliability of the system and how the system responds.

to the community at a broader level.

So I think there will be a lot of work being done to ensure that the system is upgraded and meets the current modern day requirements that the Australian community has because it's so fundamental.

It is.

I think they overthink the whole thing, if I'm honest.

Yeah.

And I think we've got archaic systems that are, you know, that are decades old.

Well, I think you reflect what a lot of Australians are thinking and feeling at the moment, Trevor.

And expect, and they're paying for it.

So they do expect it to work when they most need it at their hour of need.

And to be sort of faced with the prospect of these outages occurring, you know, of the fact that they might not be able to get through if they need it.

I mean, 47% of Australians have said to us that they're concerned they won't get through to triple zero, if they call it.

So that suggests we've got a lot of work to do.

There is a lot of work underway, so that is very good.