Caryn Seidman-Becker

We are face first with our NVs, which makes it five times faster to verify.

Many people don't have good fingerprints.

Little known fact, if you're a teacher, if you're working with chalk, certain ethnicities don't have great fingerprints.

Eyes can be a little bit of a chicken dance, even today.

Face first is, we call it NV, enrollment and verification.

I think there's a really important point, which is working with the government can be hard.

The last four years with the Biden administration was really hard.

In fact, they put some policies in place that really challenged our throughput and the customer experience.

And we're on the other side of that.

When you can innovate to drive throughput,

When you can leverage technology at the speed that the private sector is capable of, you can solve bottlenecks with willing partners.

We did not have that in the Biden administration.

We certainly feel like we have that in the Trump administration.

They definitively care about making airports great.

They definitively care about throughput and the customer experience and security and believe in innovation and the private sector and partnering together to do that.

And I've been very public about it, that our customer experience degraded in 23 and part of 24, which caused throughput issues.

It wasn't because of volume.

It was because of policy decisions that were put in place that impeded the customer experience.

What I can say is that they put in some physical escorting policies so that a clear employee who verified you had a stand with you, which created all sorts of challenges.

All of your team members are standing in line.