Caryn Seidman-Becker
๐ค SpeakerAppearances Over Time
Podcast Appearances
Certainly American Express, I think, is some of the best experiences when you lose your credit card or I had fraud on mine yesterday.
You send a new one, the bills go right through because they're vertically integrated.
It's a better customer experience.
I look at Clear and think we're a vertically integrated identity platform.
We have our members on the platform.
We have the enrollment.
We have the verification.
We have APIs and SDKs for our partners to connect into them.
We have real estate in airports.
We have awesome ambassadors at airports.
We have hardware.
We have software.
The opportunity to have all those assets and be able to use them in different ways is really important.
And I would argue it's a little bit open in that we are
connecting for our partners and bringing that member to a partner whether it be home depot whether it be linkedin whether it be a hospital either for the workforce or the patient but i like us bringing our different assets some of our partners want hardware
They want someone to check in at the front.
We're really working on e-gates and automated end-to-end lanes in real estate in our airports to drive that end-to-end frictionless, more secure experience.
How could we use our ambassadors and our concierge products?
I like having the assets being vertically integrated and being able to disaggregate them.
That's how we're looking at Clear.