Charles Kahn

speaker
743 appearances 2 recordings 1 series first heard Oct 2024 last heard Aug 2025

Charles Kahn’s voice in public audio — every appearance, attributed to the second.

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You need an organization that's frankly difficult to draw because just drawing boxes on a page doesn't actually capture the process by which people actually work together in small, relatively fluid, cross-functional groups that form and reform to deal with particular challenges or particular innovation opportunities.
And the framework has to be values based, right?
Because
But it does mean that toolkit that we equip everyone in the organization with needs to be relatively small, right?
It needs to be a set of a purpose, a set of values about how we do what we do, and then maybe a this not this about things that in this organization we do and don't do.
And everything else really does need to be open to experimentation.
Except in the rarer circumstances where we have to make bet the farm decisions.
Yeah, and I well, I think in Patagonia i it is um hand in glove.
It has to be.
And you know, it comes from Yvonne Shenard, the founder of Patagonia, um, who didn't come to building companies because he wanted to make money, he wanted to make the best gear.
He wasn't he's a reluctant businessman, uh as as he describes himself.
Um
He is the original experimentalist.
So he's he he never came to this with military um ideas about strategy.
He came to it by looking at the gear that they used to do rock climbing and other outdoor pursuits in the fifties and sixties and said, I bet I can make that better.
And so the ethic of the company is an experimentalist ethic.
Let's prototype something, take it into the field, break it, take it back into the bench and make it better again.
And that is guided very much to the point that both of you have been making by a very clear set of values.
Right.
And those values are partly business values.
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