Chip Cutter

speaker
1,085 appearances 18 recordings 1 series first heard Aug 2019 last heard Sep 2024

Chip Cutter’s voice in public audio — every appearance, attributed to the second.

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So it's really a wide range of companies that are now tracking batch swipes or monitoring attendance in other ways.
So it's big companies like Amazon, for example, or JPMorgan Chase, which has asked people to log some of their time data to make it clear when they're out of the office on vacation or at a client meeting, whatever it might be.
But it's also smaller firms too.
So I spoke with the CEO of the engineering and consulting firm Jacobs, and he said that they look at badge swipe data just for office occupancy rates, just to get a sense for how full the office is.
They don't look at it on an individual basis, but they're looking in aggregate to figure out how popular an office might be, how crowded it is.
It really doesn't because as many workers and employers and lawyers told us, people know how to gain these systems.
So there's such a thing where someone might badge in for the day, go get a coffee, talk with a coworker, and then leave.
It's not always monitored when people leave an office, and it's really tricky to
to use this as a judge for someone's productivity.
Just because someone is at the office doesn't mean they're actually working.
What lawyers have counseled companies on is don't use this as a sort of measure of how well someone is doing on the job or whether they're actually working and putting in a full day.
It just means they're physically present.
Absolutely.
As you'd imagine, workers don't like things like this.
And the workers that we spoke with said that they really feel like this is surveillance, this is Big Brother, that this really will alienate them.
And so we've seen unions, for example, push back on these sorts of efforts.
At the New York Times, two different unions sent a cease and desist letter to company management about this.
We've seen workers at Google frustrated by Google's efforts to monitor attendance.
And so it really does create this disconnect and it creates a divide between
workers and management, where many say that they just feel like this is over the line, and many sometimes just think that companies could go about this in a different way.
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