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Chris at Blackthorn.io

๐Ÿ‘ค Speaker
270 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

The first deal we did, we didn't change the product at all.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

We sold it for 60K, actually, because founders don't know how to do pricing.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And I'll get into that.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So that ended up being pretty good.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

But then all of our hired and non-profit customers, they wanted to send SMS.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I looked on the app exchange, and I thought, who can we buy?

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

Because we don't need to actually build this thing.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

We can bolt it on, where one of the benefits of all being on Salesforce is that stuff kind of all works together.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

It just doesn't exactly work that way, but sometimes you get lucky.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I tried some of the apps that looked appealing.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And one of them was Texty.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And all of our customers wanted the app.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So instead of building, we didn't need to do the integration work.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I went for it.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

This was another single developer company.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I reached out to Clint and he wanted to sell.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And this really helped us with our NRR.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So they were at 550K ARR.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

I said, hey, you know, what do you guys want to sell this thing for?

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

They said 6X.