Chris Blackburn

speaker

592 appearances 1 recordings 1 series first heard Jul 2026 last heard 30 Jul

Chris Blackburn’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Eye On A.I. · Real AI Transformation Costs HALF of Everyone's Salary for 2 Years | Chris Blackburn, Liatrio · 30 Jul 2026 podcast

Save for listeners what CMDB is.

A change management database or configuration management database, it more or less is a definition of all systems and services and how they were put in place to be there.

So the very simple one is you spin up a new server, you spin up a new VM, it goes into the CMDB to be tracked.

For the future so people know why it's there what it's serving and all of that and then as you start connecting systems together builds a map and everything there.

I mean I like since the beginning of my career I've been on CMDB projects and wanting that to be perfect data and I think that it's one of those things where.

You know, it's got to be almost perfect for it to be valuable.

And anything less than that, it's just a nuance.

And it's just in the way.

So if you can't have a CMDB, how can you have a digital twin of your organization, which is the people and the teams and the communication boundaries of all of that?

So yes, I think that's a vision and I think that's exciting of where it's to go.

I believe you could do less of that.

You could do, and we've started to do this inside of our organization where we hook our LLM and some automation and customization we built in there into our entire system.

And our entire system's pretty simple, which makes it easier.

So Slack, Slack is our digital office.

Everything starts in Slack.

We have email, we have calendar, we have source control, and we have a dozen other tools.

It's really easy for us to integrate all of that together so that our intelligence layer can see an email come through, see a new lead and HubSpot come through and translate and connect that directly to conversation that's going on in Slack.

We also regularly record all of our internal conversations over Zoom and all that.

So the transcriptions all captured there.

And that's all fed into the knowledge base that gives us so much information.

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