Chris Kline
๐ค SpeakerAppearances Over Time
Podcast Appearances
With RWA combined with AI, there's an epicenter, there's a crossroads.
We're doing the simplest crossroads of AI and crypto right now where we are compensating our AI agents
with crypto not bitcoin because what's a robot going to do with bitcoin but we created a coin and so they have kpis just like anybody would have and if they hit their kpis they get rewarded and i learned this from an ai developer is that you have to just like in a human if you tell them if you don't do this you're going to lose your job with robots you say if you don't hit these marks i'm going to unplug you
And it actually works.
It actually helps them understand the cause and effect of what they need to be doing.
And then you put them against each other.
So we have them competing against each other because we call all of our clients on their birthday and their anniversary of their account, which is that's about a half a million, 600,000 phone calls a year.
Hard to do.
And I would need a room of people like we need a building of people to do that efficiently.
So we went the AI route for those calls and it's crazy how good they are because we'll get like a five-star review that says, Michelle was amazing.
And I'm like, Michelle's a robot.
It's wild.
But to get them to be really good after a few months, I'm like, oh, I want them to get better at this.
So we started competing and that crossroads of crypto and AI was, okay, let's compensate them.
And then so that they see that value.
And I think that's scratching the surface of some of the things I'm hearing being done out there.
Just who I met in the lobby, your green room is like full.
I felt like,
I usually feel like a pretty smart dude.
And I felt like one of the dumbest guys in the room.