Chris Voss

It's convoluted.

It's convoluted.

It's convoluted.

People connect to you a lot easier. And the connection tends to stick. If you're communicating with a high volume of words, with a lot of energy, with a lot of emotion, it has a really fast half-life. It goes away really quickly. And you want to communicate in a way with people that they kind of resonate with. It resonates with their bones. They don't feel pushed.

People connect to you a lot easier. And the connection tends to stick. If you're communicating with a high volume of words, with a lot of energy, with a lot of emotion, it has a really fast half-life. It goes away really quickly. And you want to communicate in a way with people that they kind of resonate with. It resonates with their bones. They don't feel pushed.

People connect to you a lot easier. And the connection tends to stick. If you're communicating with a high volume of words, with a lot of energy, with a lot of emotion, it has a really fast half-life. It goes away really quickly. And you want to communicate in a way with people that they kind of resonate with. It resonates with their bones. They don't feel pushed.

The energy is not necessary to continue the relationship. Yeah. Yeah, I learned it on a suicide hotline, you know, then continued to learn it as a hostage negotiator. Ran across a hypnotherapist one time that said that's exactly how we get people to relax.

The energy is not necessary to continue the relationship. Yeah. Yeah, I learned it on a suicide hotline, you know, then continued to learn it as a hostage negotiator. Ran across a hypnotherapist one time that said that's exactly how we get people to relax.

The energy is not necessary to continue the relationship. Yeah. Yeah, I learned it on a suicide hotline, you know, then continued to learn it as a hostage negotiator. Ran across a hypnotherapist one time that said that's exactly how we get people to relax.

Uh, and so then ideally the perfect combination, if you can, if you can downward inflect, if you could slow down and you don't have to have a deep voice, like, uh, women can downward inflect by simply dropping their chin downward and inflection, uh, And then the occasional smile, like it just gives people a warm feeling. It's something they're drawn to that they resonate with.

Uh, and so then ideally the perfect combination, if you can, if you can downward inflect, if you could slow down and you don't have to have a deep voice, like, uh, women can downward inflect by simply dropping their chin downward and inflection, uh, And then the occasional smile, like it just gives people a warm feeling. It's something they're drawn to that they resonate with.

Uh, and so then ideally the perfect combination, if you can, if you can downward inflect, if you could slow down and you don't have to have a deep voice, like, uh, women can downward inflect by simply dropping their chin downward and inflection, uh, And then the occasional smile, like it just gives people a warm feeling. It's something they're drawn to that they resonate with.

And you put the two of those together, it tends to really, it really lasts. It sticks. People like it and they feel comfortable with it.

And you put the two of those together, it tends to really, it really lasts. It sticks. People like it and they feel comfortable with it.

And you put the two of those together, it tends to really, it really lasts. It sticks. People like it and they feel comfortable with it.

Yeah, drawn to you, less rushed, less cornered. They feel voluntary. They feel collaborative. It just makes it easier. Yeah, they're very drawn to you with it.

Yeah, drawn to you, less rushed, less cornered. They feel voluntary. They feel collaborative. It just makes it easier. Yeah, they're very drawn to you with it.

Yeah, drawn to you, less rushed, less cornered. They feel voluntary. They feel collaborative. It just makes it easier. Yeah, they're very drawn to you with it.

Yeah. Consistently, you're going to find your meaningful conversations are going to be fewer and fewer. They're going to be farther and farther apart. You know, the ones that you win will obscure how much you lose. I think of it as the Las Vegas slot machine effect. Like, people get addicted to the slots. What are the numbers? How often do you win on a slot machine?

Yeah. Consistently, you're going to find your meaningful conversations are going to be fewer and fewer. They're going to be farther and farther apart. You know, the ones that you win will obscure how much you lose. I think of it as the Las Vegas slot machine effect. Like, people get addicted to the slots. What are the numbers? How often do you win on a slot machine?