Chris Winchester

Yeah, so all of my co-authors and I were actually all introverts.

And so just to preface the notion that, oh, it's extroverts trying to poke a hole in this and just say extroverts are better listeners.

No, we were all introverts.

And we had seen on social media and books and articles and the pop press suggesting that introverts are better listeners.

And so we were really excited to provide the first like really robust scientific evidence that introverts are indeed better listeners.

But no, we did not find that.

Very good.

I mean, good listening, which I mean, normally, David, you're very good at as a podcast host.

The reason I love this question so much is because often we talk about, oh, yeah, you're a good listener or not.

But at the end of the day, we don't even know what listening actually is.

And what makes it so critical is listening is a process.

And so we usually like to be like, what's the difference between like hearing and listening?

Well, the first thing you hear some auditory cue.

In our context, we focus on conversations.

And from there, that dovetails into what listening actually entails.

And it starts with a series of unobservable behaviors, like what's going on in your mind, which then drives the things that you can see people do, the observable behaviors, things like the eye contact, the nonverbals, repeating back what you hear.

And that ultimately influences, are you a good listener or not?

And that, are you retaining, understanding, and responding to those initial auditory cues?

Yeah, I mean, you're spot on.

You literally hit two of the three most common and three of the ones that we look at.