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Chris Yano

👤 Person
240 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

God, you know, like I don't even like the question because I know some people are afraid to talk about creating wealth. And by the way, you shouldn't be afraid to talk about credit. I think how you make your money is more important than how much money you make.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

God, you know, like I don't even like the question because I know some people are afraid to talk about creating wealth. And by the way, you shouldn't be afraid to talk about credit. I think how you make your money is more important than how much money you make.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But I've always believed it is if I use that number as my finish line, the numbers I'm going to be running so many races, it's going to continuously change. The goal changes. Yeah. I think it's important that I share. When I got into business, I didn't get into the business thinking about selling it. I was just trying to make a decent living.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But I've always believed it is if I use that number as my finish line, the numbers I'm going to be running so many races, it's going to continuously change. The goal changes. Yeah. I think it's important that I share. When I got into business, I didn't get into the business thinking about selling it. I was just trying to make a decent living.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But then as I got smarter in business, I thought, okay, maybe I can build something really meaningful here that I could sell someday or bring my kids into if they wanted to. None of them want to be in my business. That's okay. But then it was like, hey, I had a number in mind. I thought... Man, if I can get this company to $20 million, I'm going to feel really successful.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But then as I got smarter in business, I thought, okay, maybe I can build something really meaningful here that I could sell someday or bring my kids into if they wanted to. None of them want to be in my business. That's okay. But then it was like, hey, I had a number in mind. I thought... Man, if I can get this company to $20 million, I'm going to feel really successful.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

And we hit that and passed it. And by the way, that was like an empty number for me. It was just a goal. But I thought, okay, I'm not doing this again. Because I typically want to say, if I say I want to be a $100 million company, Tommy, it's not because I want to be a hundred. It's not the $100 million you should focus on.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

And we hit that and passed it. And by the way, that was like an empty number for me. It was just a goal. But I thought, okay, I'm not doing this again. Because I typically want to say, if I say I want to be a $100 million company, Tommy, it's not because I want to be a hundred. It's not the $100 million you should focus on.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

It's to what I've built to get to the $100 million and the impact that we're having at a $100 million company. Because what you know and everybody in my company knows is giving back is one of my core, like one of our core values. It means a lot to me. So still to this day, now we have 300-ish employees with everybody combined.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

It's to what I've built to get to the $100 million and the impact that we're having at a $100 million company. Because what you know and everybody in my company knows is giving back is one of my core, like one of our core values. It means a lot to me. So still to this day, now we have 300-ish employees with everybody combined.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Still pay for everybody to go do customer service one Friday every single month. At that size, it's a big deal. Think about all the good that I've accomplished by creating customers. Not a $100 million company yet, but $5 million. Pretty decent-sized business. That's a lot of giving back at scale that we were able to accomplish. The byproduct of that was we made a lot of money doing it.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Still pay for everybody to go do customer service one Friday every single month. At that size, it's a big deal. Think about all the good that I've accomplished by creating customers. Not a $100 million company yet, but $5 million. Pretty decent-sized business. That's a lot of giving back at scale that we were able to accomplish. The byproduct of that was we made a lot of money doing it.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Yeah, we earned it. But again, two decades. Yeah, it was like it was a grind to get there.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Yeah, we earned it. But again, two decades. Yeah, it was like it was a grind to get there.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Yeah, I'm pretty easy to find. I think you'd go on any social media platform and just search for Chris Yano. There's not many Chris Yano's out there way, you know, so you can find me there. Obviously, I mentioned at the beginning of the podcast, I have to the point home services podcast. By the way, I think we're probably due for another round of getting you back on there. Yeah.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

Yeah, I'm pretty easy to find. I think you'd go on any social media platform and just search for Chris Yano. There's not many Chris Yano's out there way, you know, so you can find me there. Obviously, I mentioned at the beginning of the podcast, I have to the point home services podcast. By the way, I think we're probably due for another round of getting you back on there. Yeah.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But you can always catch us there. Those are every week of Tuesdays we launch those. I am going to be at Home Service Freedom. So I'm excited to be at the Freedom event. We just recorded a promo for it today. Me and Anna did. I'll be at Pantheon. I'll kind of be showing up to some more shows again this year. I took a little hiatus from speaking, but kind of get back on the... I got some big plans.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

But you can always catch us there. Those are every week of Tuesdays we launch those. I am going to be at Home Service Freedom. So I'm excited to be at the Freedom event. We just recorded a promo for it today. Me and Anna did. I'll be at Pantheon. I'll kind of be showing up to some more shows again this year. I took a little hiatus from speaking, but kind of get back on the... I got some big plans.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

I got to get back on the horse a little bit and get back on stages again.

The Home Service Expert Podcast
Transforming Data into More Calls and Better Conversions

I got to get back on the horse a little bit and get back on stages again.