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Christine Bodegaro

๐Ÿ‘ค Speaker
172 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

But how many nodes you need per cluster is really up to the customer to define what that payload looks like and what they want to capture.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

Yeah, it's probably going to be between five and seven just because early, you know, and there's going to be probably a phase, right?

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

You may not want all of your APIs right away.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

We run in production.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So that can be a healthy amount of data.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

And you may not want that same level of detail around all of your APIs.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So that's where there's some variability.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

Um, and as you add new partners, et cetera, that volume will likely grow.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So Christine start three and five.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

Yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So a bit of our origin story, I'll give you that very quickly.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

And that is that a very large hardware manufacturer, fruit-based hardware manufacturer, had a precipitous drop in their online store once they launched a new version.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

Couldn't figure out what it was.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

rolled in there with our solution and tracked and logged all of the calls and was able to then say, where are they failing?

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

What's happening?

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So we knew what process and then being able to say, how are these alike and figuring out what that cohort looked like.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

And it turns out it was all clustered around a zip code failure.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

So it was a trailing zero error.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

which means that anything in a zip code ending in zero would fail.

SaaS Interviews with CEOs, Startups, Founders
Resurface Is On Prem API Management for HealthCare, $5k/year per Managed Node, $2m Raised

And so people kept trying to buy and it would say, nope, nope, not a valid zip code.