Craig Klein

Um, and that was, man, what an eyeopening experience that was.

I had never managed a development project.

So I had managed sales people, you know, things, right.

So I learned a lot about all of that.

Uh, but we got it done and we got it released and, and, uh, you know, it worked, it worked great.

We, uh, uh, we got off to a good start and, uh,

that was right around the time also that Google was just starting to offer a pay-per-click and things like that.

Right.

So back then we didn't have 30 other competitors bidding up the keyword.

So we were able to drive lots of traffic with a pay-per-click and really get off to a really ramp, you know, ramp up quickly.

Oh man, it wasn't a ton, you know, but for us at the time it was, it was a lot, you know, I'm going to say three or 400.

No, we've played around with different things.

One of the things that we do is that's different is we include the implementation service and

in the, um, in what we provide.

We don't farm that out to consultants like most of our competitors.

Yeah, exactly.

Uh, so we don't do that.

We do it ourselves because we know that's how we're going to help our customers get it right.

And as you probably know, people often get CRM very wrong.

Um, so, um, anyway, we played around with packaging that service in different ways.