Damien McCarthy

I suppose the point I'm making is that 82%

aren't formally trained in leadership management and in people management.

And that's a big mistake.

It's huge.

It's actually startling.

It's mind boggling.

I mean, if you look at workplaces and organisations and in workplace research, we're finding this out as well.

About 50% of workers across different researches across the world are saying that there is more investment now and more interest in investment in AI than there is in people management.

So they feel their managers aren't being trained in people management and that's where the problem exists.

And I would make this point, I suppose, if I was to give one piece of advice this morning is that, you know, you're making a big mistake as an employer or as a workplace if you're not training your people managers or if you're promoting people into people management and not giving them the skill set and the knowledge.

So get line manager training done.

Yeah, well, actually, I agree in large part with what Michelle Obama said.

OK, she makes a very good point.

But you have to take it with a pinch of salt as well.

You can't intentionally go out to disgruntled workers.

That's just not a good idea.

I mean, it has bad results for any workplace, any organisation.

There'll be a drop in productivity and engagement.

There'll be higher absenteeism and there'll be higher staff turnover.

OK, so they're just cardinal sins in people management and running an organisation.