Dan Henry

We go to my office,

And we literally Uber Eats in food and we spend every minute opening up all the problems in the business and I'll tell you exactly what to say.

I'll tell you exactly where you're going wrong.

I will script things for you off the top of my head.

I'll tell you exactly what you should.

And I just said, look, this is how it goes.

And then sometimes I'll even send them a video of, did Carlos send you the video of me interacting with the client, right?

Literally telling them a script and then they went and did it and it made all this money or whatever.

So,

I'll just address it directly.

And so here's what happens, right?

When this happens, you know what to address directly and what part of your product or service to tell them directly.

Or you realize very quickly that you have something in your service that sucks, that people don't like, and you should probably fix it.

Okay, one of those two things is going to happen.

So that's how I would handle that.

Yeah, I just worked.

I went over to Iman Ghazi's house just the other night and did a pitch with him.

When you say something, you need to know what the thing they're going to think is after you say it.

Because you can't talk to every single person when you're doing a group setting, right?

And so I like to put in stories, analogies, and metaphors