Dan Hesse

speaker

1,215 appearances 7 recordings 1 series first heard Dec 2025 last heard 11 Apr

Dan Hesse’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 7 in all, peaking in Feb 2026 with 2.

Appearances

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The Mentors Radio Show · 469. Good Leaders Get Their Hands Dirty, with Guest Mentors Nelson Repenning and Don Keiffer · 21 Mar 2026 podcast

So one of the key concepts in your book is dynamic versus static.

To kind of ground our listeners, what's the difference between the two?

You actually used an analogy of like GPS and Waze, which I thought was a pretty good one.

We'll be back in a few minutes with MIT teachers Nelson Repenning and Don Kiefer.

Go to our website, TheMentorsRadio.com, and click on List of Shows to listen to past guests.

This is Dan Hesse, and you're listening to The Mentors Radio.

Welcome back.

This is Dan Heskin.

We're learning about dynamic work design with Nelson Repenning and Don Kiefer.

Remember, you can also listen to this show or any previous show via podcast on Spotify, Apple, or on your favorite podcast platform.

So how is dynamic work design different from, you know, when I learned work design or process, it was back in the Bell Labs days and Deming, you know, I worked at AT&T.

How is it different from that?

So are there significant differences between what we call white collar or knowledge work versus kind of blue collar or manufacturing work in terms of how your concepts applied?

So you guys are not big fans of workarounds that came across in your book, which, you know, I would think a lot of us think, you know, that's great because workarounds really that's when you see human creativity unleashed and you see results right away.

Why are workarounds bad?

So is that the firefighter's trap that you, is that what you call it?

And by the way, how do you know when you're in one or

You know, how do you get into a firefighter's trap?

That's helpful.

We'll be back in a few minutes with the authors of There's Got to Be a Better Way, Nelson Repenning and Don Kiefer.

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