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Dan Mockroft

๐Ÿ‘ค Speaker
181 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

I think in general on GetUp, we're spending under $800 a month.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

To list on all of them.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Say again?

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Yeah.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

It really depends on the size.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

So sometimes we have a single bug reporter, for example, and they're paying eight bugs.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Sometimes it goes over 200 a month for slightly bigger companies.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And the interesting thing that we found is that a few bigger companies reached out to us.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

with thousands of people.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And we couldn't cater to them because all of them wanted things like single sign-on, for example, self-hosted solution, and also SOC 2 and ISO 27001 certifications.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And we will get those for sure, but they take months to get.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And their purchasing departments are really ruthless about these certifications.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Um, yeah, I would say like five to 10 to 10 people.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And, um, but it goes like from one to like a hundred, uh, easily.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

So there's like a fluctuation.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Uh, from 600 pain cut.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

No, like 600, uh, like pain customer would be like 600 seats.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Essentially.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Yeah, that would be about 60.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Like six, six, zero.