Daniel Nisan
👤 SpeakerAppearances Over Time
Podcast Appearances
It was a small customer.
And actually, because they didn't adopt and didn't grow, they turned from the customer base.
It was very less than that.
Yeah.
Okay.
A customer had never adopted, so they never scaled beyond what we call the pilot period.
And because our licenses are based on the number of partners that are using the system, if you don't scale beyond the initial 50, then the revenue is not significant.
So it wasn't a big revenue loss, but we invest a lot in bringing those customers in.
So every loss is a loss.
And we try to learn from that and improve our adoption rate and onboarding process.
So we end up very successfully with customers that continue beyond
three months, six months, or your first year pilot.
Oh, okay.
Yeah, yeah.
I misunderstood your question.
So I don't know the answer to that.
You created it before.
Okay, got it.
So this is my fifth startup.
And we had successful exits before.