Danny Friday
speaker
230 appearances
1 recordings
1 series
first heard Jun 2026
last heard 21 Jun
Danny Friday’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
Hm, I'm not sure if I'm I'm really about to have a good experience here.
So that new shrink wrap feel is just not there.
Um in our software, you know, in our user facing experience, we take advantage of the fact that there is that new shrink wrap feel and then we deliver on the outcome consistently.
Um, I think that's a big part of it is just don't make a mistake and we have guardrails internally to make sure that happens.
And we do get to capitalize on that.
But I think it's also being aware before the user comes in.
Are they going to be in a trustful state or a distrustful state?
You know, we distribute through health insurance.
We come in through where your benefits already are, right?
So in a sense, we also inherit that trust and we do
you know, have that as an advantage.
So I I think it's totally contextual and definitely the answer is changing, but you've really got to m again, goes back to what I said earlier, just meet people where they are, understand what they're coming in with, what are their priors, um, what are their prior experiences, and then maybe do your own risk score.
How much of the is someone gonna gonna trust this, right?
That's a really great question.
Um
So I would maybe draw a distinction here that's a little bit subtle, but I think important to call out.
So I don't actually think that AI collapsed the barrier between an idea and a product.
I think especially in financial services, it collapsed the barrier between an idea and a prototype.
Those are not the same thing.
Yeah.
Showing 161–180 of 230 · page 9 of 12
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