Darren Patterson

But if I look at actually, I could see the volume here, this is a very highly active workflow.

Fun fact, the process we're looking at right now, that's the conference registration system.

Let's see.

Ah, this is amazing.

So we have a business process.

So I can travel to Prague regularly.

We're super lucky at Prague.

We serve lunch to everybody there on Wednesdays and it's fantastic catered lunch.

Like it's good stuff.

But if people don't come, then we waste food.

And if we don't make enough, then that's a problem as well.

So a completely automated process.

Every week on Slack, you get a notification and you respond with an emoji, like a meat sign or a vegetarian sign or like what you want.

And then you get a QR code.

It's a wholly automated process.

And we're looking at that process.

Like that process has lots of different steps.

It has lots of different pieces.

I can see the Slack channels that we're using to manage that and connect all those pieces together.

But what's important here is I see these processes, how they all work together, but I also see dependencies.