Darren Patterson
๐ค SpeakerAppearances Over Time
Podcast Appearances
All of the above.
Actually, I describe it as either we were prescient or quite lucky, but we've been doing automation for some 10 years now.
And of course, the world of automation has changed significantly in the last few years, as you guys would certainly know.
And that fateful day in November, I think it was 2022, when ChatGPT became known to the masses,
That was a moment in time that we saw people begin to experiment with, how do I actually incorporate AI into my business processes?
And so Make was actually supremely suited to be able to take advantage of that trend and enable you to experiment very quickly with incorporating it into your business process.
But of course, as we learn more about the capabilities of generative AI, we learned AI can actually reason.
And that's an interesting thought unto itself.
And if AI can reason, it means it's not just part of the workflow, but it's actually driving the workflow.
So we actually commonly describe automation among a spectrum.
And the spectrum has, on one end, automated workflows that are highly deterministic.
And on the other end, you have agentic workflows that are highly non-deterministic, and you're giving a lot of flexibility to an AI agent to make decisions.
Of course, in the middle, there is even workflows that have steps that are AI to generate content or analyze content or whatever the case may be.
We have a firm belief that all those approaches are absolutely valid for businesses, both small and large, to be able to really achieve significant value from the automation spectrum.
And of course, agentic parts of it, but non-agentic parts of it as well.
Yeah.
Increasingly, we see people, they need a skill set to figure out when to apply the right one, right?
So it's not a black and white sort of piece.
So understanding what's important for that particular business capability.
You know, we're almost on the scale of Nvidia.