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Dave DuPont

๐Ÿ‘ค Speaker
266 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So first of all, um,

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

We benefit from having a consumer application and enterprise applications.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So we've got both.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So we actually have two modes of acquisition.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

One is consumer, and that has two components itself.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

And the other is enterprise, and that's got a number of components that I'll get to in a second.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So on the consumer side, we have about 30% of our new customers come to us through referrals.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

You're the coach of a team or you're a player or a parent on a team that uses TeamSnap and you tell other people about it and they use it.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So that is the only way we were acquiring customers in the early days.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

And now that we have money to spend on marketing, we've augmented that with mostly paid internet marketing.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So Google, Facebook, et cetera.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

We're spending about half a million a month.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Yeah, we do other things besides, but the payback is very strong for us.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

What is that in terms of months?

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

It ends up being, we especially look at LTV to CAC, and that's about 3.5%.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

No, we're a year or less.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Yeah, and I should mention that we, over time, have been expanding our monetization streams.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So when I talk about those figures and we talk about the time to break even, I'm referring only to the subscriptions.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

And when a team starts using us, we're starting to make advertising revenue, starting to open up other streams.