Dave Glazer

speaker
149 appearances 1 recordings 1 series first heard Jan 2025 last heard Jan 2025

Dave Glazer’s voice in public audio — every appearance, attributed to the second.

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So that's where we're seeing some experimentation is how do we incent consumers?
Next is the idea of merchants wanna know that they're gonna get paid.
they're going to get paid fast, and there won't be returns or chargebacks.
So it's the same problem that merchants have in the card space, right?
But they've gotten used to how it works.
They know how settlement works.
They know how the money flows through their acquirer, through the networks, through the issuers, et cetera.
We just need a more ubiquitous approach and really good understanding about how that's going to work at the point of sale.
And real-time payments is a big part of that, or instant payments is a big part of that.
Hence, the networks that we build in the U.S.
are ready, will be ready to take that part on.
And then the third piece is the dispute piece.
What happens if a consumer makes a payment, but then they realize, oh, I didn't mean to make the payment or my...
My kid used my checking account to make that payment and I didn't want them to.
How do we handle these ideas of friendly fraud and disputes and chargebacks in a ubiquitous way similar to how the card brands have set up so that as a consumer with a Visa card, you know that no matter where you shop anywhere in the world,
whether you're based whether you live in europe and you're traveling to the us or you live in pakistan and you're traveling to china you know if you use your visa card
Disputes are handled exactly the same way.
You call the number on the back of your card.
You say, I didn't do it.
They take the charge off and then they help research and figure out.
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