Dave (YNAB Dave)
speaker
530 appearances
1 recordings
1 series
first heard Jan 2025
last heard Jan 2025
Dave (YNAB Dave)’s voice in public audio — every appearance, attributed to the second.
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Appearances
Oh, what it means is think about preparing for the larger or the less frequent expenses in your life.
Okay, I get that.
Thanks, Dave.
And then we suddenly thought, why don't we just say that?
Why don't we say it?
And why don't we phrase it in the form of a question?
Okay.
And suddenly this light bulb of inverting from rules to questions.
We stopped having to look for words that were statements.
Ah, okay.
Like rules need to be.
and flicked into, well, what other kind of questions do we have to explain things as being about?
So yeah, that inversion to questions from rules was the real pivot point in the journey.
I think that's very true.
But it also raises a far more, to me anyway, from the education perspective, it raises another interesting point as well, which is we've never had the answers.
Right.
Yeah.
The people who've had the answers are all of us three when we were customers.
All of the other people we've dealt with who are customers who have used YNAB and Benefit, they are the ones who have always had answers.
What helped them, what helped us, are the questions that YNAB made us ask ourselves, even when they were expressed as rules that required two levels of interpreters to get the English out the other end, as to what it, to make it actionable.
Showing 321–340 of 530 · page 17 of 27
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