David George
๐ค SpeakerAppearances Over Time
Podcast Appearances
I feel like I'm probably reasonably consensus on the excitement on the consumer side.
I can put it into context around this upside around price that you get on the P times Q, especially if time spent continues to go up, which I think it will as the models get better and they have memory and things like that.
I think on the
enterprise side.
One of the lessons I learned from SaaS and cloud, which by the way, the advancements of SaaS and cloud are tiny compared to the advancements of what AI is going to do, is I think maybe a little bit more expansively on what the companies can become on the enterprise side.
But maybe I'm slightly more skeptical about what their ultimate business models will be
So one of the really fun topics that people debate with high degrees of confidence that I have very low confidence in is what is the ultimate business models of these companies?
And people put up these super compelling slides that are like, hey, you know, the whole software industry is only $400 billion, but look at how big white collar labor is.
And we're going to go get a ton of that.
And to me, that's a little bit hand wavy.
So there's a couple of areas where the business model has progressed in a compelling way to go tackle that directly.
So customer support is one
But because there's a very discreet task with very simple completion analysis that you can do, it's simple to price it on that.
You can shift the business model from a seed-based thing for Zendesk or something to a new business model where if you successfully complete the task, you can charge on that.
Maybe the next furthest developed area is coding, but it's not completion of a task.
It's consumption driven.
And especially in the developer world, that whole world is used to paying things on consumption.
It's how it has all shifted over the last 10 years.
Everything else, I think it's pretty TBD.
It's going to be very hard