David Meier

This is not a Rule Breaker turnaround, in my opinion.

So a number of years ago, I was actually very bullish on this company from a valuation standpoint.

I figured they have all sorts of data, all sorts of engagement.

They should be able to continue to turn themselves around and grow.

But man, it just hasn't worked out how I anticipated.

So I'm going with Faker.

And I think the reason is I don't know if they really have enough oomph to handle the substitute products that are out there that can do the job as well, if not in some cases better.

So they haven't made their switching costs high enough for people to stay, in my opinion.

And that...

That hurts them over the longer term.

I was cheering for them.

I was cheering hard for them.

To be Frank, I'm surprised it's not happening more.

Really, really think about this.

Like this was an outage.

Something bad happened, there was an outage for a few hours, everything's getting back online, everything's back up and running.

This is a massive system.

The fact that it has the reliability that it does is an engineering marvel.

So, yeah, I get it.

It's disappointing.